Shipments and Returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Registered Mail Service with tracking and drop-off with signature. This service will be upgraded to Expedited Shipping for all order of value US$ 201 and above.

If you prefer delivery by FedEx, DHL or TNT, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

All products with "FREE SHIPPING" offer will be shipped through Registered Mail Service only.